Remote Patient Monitoring Platform - RPM Software

Remote Patient Monitoring

Remote patient monitoring (RPM) offers an early warning system to alert your staff when fragile and chronic patients require attention to prevent disease progression.

capture data remotely and regularly to gain visibility

With ChronicCareIQ, remote physiological monitoring, (often referred to as remote patient monitoring) is easy.

Device-based and deviceless monitoring data are collated on a color-coded dashboard and alert your staff when patients are trending in the wrong direction or are symptomatic. Comprehensive objective and subjective data is the proven approach to slowing disease progression and avoiding adverse events.

Knowing when to engage the right patients reduces the burden of difficult and time-consuming activities related to many chronic conditions, improves outcomes, and sustains patient engagement — all the while automatically capturing the activities and time that are required for proper and secure reimbursements.

The result? When your care management staff is equipped with timely patient data, and not burdened with excessive documentation, they can focus on those patients who need them the most. Both patients and providers win.

Benefits of Remote Patient Monitoring

Identify and intervene to prevent disease progression sooner
Prevent ED visits and hospitalizations
Improve quality and comply with specific MACRA quality measures
Increase patient satisfaction
Bring peace of mind to your at-risk populations

“ChronicCareIQ gives our patients better access to us, and it gives us better awareness of their conditions. We've expanded it to all physicians, expanded our care to more patients and facilities, while providing a higher quality of care across the board.”

C.Silvey, Administrator, MedCorps Pulmonology

How ChronicCareIQ Enables and Streamlines Remote Patient Monitoring

ChronicCareIQ enables RPM in multiple ways:

Directly from patients via our electronic, intuitive queries: Your enrolled patients use their smartphone, landline phone, email, or text to receive and respond to individualized queries that proactively provide your staff insights about your patients’ status. The self-reported information is displayed on a color-coded dashboard, enabling your staff to easily focus on which patients need attention.

Directly from digital devices: Remote monitoring devices, such as blood glucose monitors, heart rate monitors, and blood pressure devices, automatically feed data to our system via a secure connection. And because we partner with multiple digital medical equipment and technology providers, we make it easy for your practice to deliver the necessary devices and support your patients.

When the data trends show a patient is falling outside of the clinical thresholds that have been set, your staff is alerted. These proactive alerts not only help prevent hospitalizations and costly complications, but they also reduce inbound calls, improve staff productivity, and minimize the burden for caring for your chronically ill patients.

Remote Patient Monitoring CPT Billing Codes (CMS FY2022 Fee Schedule)

CPT 99457 – $48 WORK RVU – 0.61
Remote physiologic monitoring treatment management services, clinical staff/physician/other qualified health care professional time in a calendar month requiring interactive communication with the patient/caregiver during the month; first 20 minutes

CPT 99458 – $38 WORK RVU – 0.61
Remote physiologic monitoring treatment management services, 20 minutes or more of clinical staff/physician/other qualified healthcare professional time in a calendar month requiring interactive communication with the patient/caregiver during the month; additional 20 minutes (limit to two instances per calendar month).

CPT 99453 – $19
Remote monitoring of physiologic parameters (e.g., weight, blood pressure, pulse oximetry, etc) initial; setup and patient education on use of equipment once per episode of care.

CPT 99454 – $46
Remote monitoring of physiologic parameter(s) (e.g., weight, blood pressure, pulse oximetry, respiratory flow rate), initial; device(s) supply with daily recording(s) or programmed alert(s) transmission, each 30 days

Requires 16 days of device measurement submissions per 30 days (not monthly calendar based)

CPT 99091 – $52 WORK RVU – 1.10
Collection and interpretation of physiologic data (e.g., ECG, blood pressure, glucose monitoring) digitally stored and/or transmitted by the patient and/or caregiver to the physician or other qualified health care professional, qualified by education, training, licensure/ regulation (when applicable) requiring a minimum of 30 minutes of time

Hear What Our Customers are Saying

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.

Doctors are not going to be able to live without ChronicCareIQ. The convenience and regular contact with patients is the big key going forward.

As a healthcare provider committed to delivering the highest quality of care, ChronicCareIQ has become an indispensable ally in our mission. The platform's impact on patient outcomes, from reducing hospital admissions to enhancing communication and achieving financial success, has exceeded our expectations.

I’ve really been pleased with our patient retention rate with ChronicCareIQ. Patients are very thankful for it and want to continue using it.

At Chesapeake & Washington Heart Care, we've seen remarkable improvements with ChronicCareIQ. It has greatly enhanced the efficiency of our phone interactions and the promptness in updating patient care. This has been vital in providing timely and effective healthcare services to our patients.

With ChronicCareIQ, we are better in touch with our patients, and patients feel better knowing that they have daily or regular contact with our office. We have also seen a significant decrease in office call volume.