855-999-8089
855-999-8089Effective Date: 12/5/2025
Last Updated: 12/5/2025
Discharge IQ, Inc. d/b/a ChronicCareIQ (“ChronicCareIQ,” “we,” “our,” or “us”) respects the privacy of our website visitors (“you” or “your”).
This Privacy Notice explains how and why we collect your personal information when you visit our website at www.chroniccareiq.com (“Website”), and how we might use or disclose this information.
By accessing, browsing, and/or using this Website, you are deemed to have accepted the terms of this Privacy Notice. If you do not agree with any part of this Privacy Notice, please do not use this Website.
This Notice applies to the Website and any subdomains. This Notice does not apply to:
Please note this Privacy Notice does not cover our collection, use or disclosure of your Protected Health Information under the Health Insurance Portability and Accountability Act (“HIPAA”). This Privacy Notice also does not cover personal information that may be collected about you as an applicant for a job at ChronicCareIQ or as a member of ChronicCareIQ’s workforce.
We may collect the following categories of information:
The personal information that we collect from you through our Website is certain information that identifies you, including, but not limited to, your name, address, email address, and telephone number. The personal information that we collect about you through our Website may be linked with other information we have obtained about you.
Personal information does not include aggregate or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of Website visitors that is not personally identifiable or from which individual identities are removed.
When you visit our Website, we automatically collect certain personal information about you through cookies, analytics tools, and similar technologies, such as:
The providers of third-party apps, tools, widgets and plug-ins on our Websites, such as the Facebook “Like” button, may also use automated means to collect information about your interactions with these features. This information is subject to the privacy policies or notices of these providers.
We use the personal information we collect for the following purposes:
We may use aggregate information, and other non-personally identifiable information, for various purposes, including, without limitation, to improve and promote our Website.
We may share personal information as follows:
We may disclose aggregate information, and other non-personally identifiable information, for various purposes, including, without limitation, to improve and promote our Website.
When you visit our Website, personal information is collected automatically via cookies, web beacons, and other online tracking technologies by the third parties who provide those online tracking technologies for the purposes described above and for those parties’ own purposes, such as to advertise or market products or services that may be of interest to you.
Some third party service providers that we engage (including third-party advertisers) may also place their own cookies on your computer. Please note that this Privacy Notice covers only our use of cookies and does not include use of cookies by such third parties.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to restrict or prevent the acceptance of certain cookies, and cookies may be deleted at any time. The “help” section located in the toolbar of most web browsers will provide instructions for restricting or disabling the acceptance of certain cookies.
We use Google Analytics to understand the way that you interact with our Website. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On. You can find additional information regarding the Google Analytics Opt-Out Browser Add-On at https://tools.google.com/dlpage/gaoptout.
On our Website, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. This section of our Privacy Notice provides details and explains how to exercise your choices.
You may see certain ads on other websites and on social media applications because we participate in advertising networks and advertising via social media, respectively. Ad networks and social media applications allow us to target our messaging to users through demographic, interest-based and contextual means. These networks and applications track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks and social media applications use this information to show you advertisements that may be tailored to your individual interests.
The information our ad networks and social media applications may collect includes information about your visits to websites that participate in the relevant advertising networks or social media applications, such as the pages or advertisements you view and the actions you take on the websites and social media applications. This data collection takes place on our Website, on third-party websites that participate in the ad networks, and the social media applications. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising for websites, select here.
“Do Not Track” signals are requests by web browsers to disable a web application’s tracking of website or cross-site traffic. Our Website does not have the capability to respond to any Do Not Track configuration set in your web browser, so we do not disable tracking or take any other action in response.
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide to us through our Website. However, no system can be completely secure, and we cannot guarantee the absolute security of your personal information.
We retain personal information to:
Our Website is intended for use by healthcare professionals and service providers for healthcare professionals. We do not knowingly collect personal information through our Website from children under the age of 13. If we learn that such data has been collected inadvertently, we will work to delete it.
Our Website is intended for use solely within the United States (“U.S.”). Please do not access our Website from outside of the U.S. If you access our Website from outside of the U.S., your data may be processed and stored in the United States, where data protection laws may differ from those in your jurisdiction.
We may update this Privacy Notice from time to time without prior notice to you to reflect changes in our personal information practices. We will post the updated Privacy Notice on our Website with an updated “Effective Date” and “Last Updated” date at the top of the Notice.
If you have questions about this Privacy Notice, please contact:
Discharge IQ, Inc. d/b/a ChronicCareIQ
Attn: Privacy Officer
11605 Haynes Bridge Road, Suite 695
Alpharetta, GA 30009
Email: [email protected]
Phone: 1-855-999-8089
If you are a patient of a healthcare provider using the ChronicCareIQ platform, please contactyour provider directly for any questions regarding your health records or data.
